Privacy Policy

1. Introduction

Welcome to QSLBox ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us.

This Privacy Policy governs the privacy policies and practices of our Website, located at qslarchive.com. Please read our Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.

2. Information We Collect

We collect information that you provide to us directly, including:

Personal Information

• Name and contact information (email address)
• Amateur radio call sign (optional)
• Location information (optional)
• Payment information (processed through PayPal)

QSL Data

• QSO logbook data (calls, dates, frequencies, modes)
• QSL card images and PDFs
• Contact information from QSL cards
• Metadata about your radio contacts

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Usage data and interaction with our services
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide and maintain our service
• To process your transactions and manage your account
• To display your QSL cards and logbook data
• To improve, personalize, and expand our services
• To communicate with you about updates, security alerts, and support messages
• To prevent fraud and ensure security
• To comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

Storage Locations

Your data is stored on secure servers located in Germany (Hetzner). For users in other regions, we may use additional storage locations to improve performance.

Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access and Control

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing
• Objection: Object to processing of your personal data
• Portability: Request transfer of data to another organization

Withdraw Consent

You have the right to withdraw your consent at any time where we relied on your consent to process your personal information. This does not affect the lawfulness of processing before the withdrawal.

6. QSL Card Data

QSL cards may contain personal information about other radio amateurs. By uploading QSL cards, you confirm that:

• You have the right to share this information
• The information is accurate and complete
• You respect the privacy of other individuals

Other users' QSL cards are only visible according to their privacy settings. We do not share QSL card data with third parties except as described in this policy.

7. Third-Party Services

We use third-party services for various purposes:

Payment Processing

We use PayPal for payment processing. PayPal's privacy policy applies to your payment information. We do not store credit card details.

Hosting Services

We use Hetzner for data storage and hosting. Their privacy policies apply to the infrastructure supporting our services.

Analytics

We may use analytics services to understand how our service is used and to improve it. These services collect aggregated, anonymized data.

8. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, you may contact us:

• By email: privacy@qslarchive.com
• By mail: QSLBox Privacy, Amateur Radio Street 123, 10115 Berlin, Germany

We will respond to your request within 30 days.

GDPR Information (EU/EEA Users)

For users in the European Union and European Economic Area, we process your personal data under the following legal bases:

• Consent: You have given your consent for processing
• Contract: Processing is necessary for the performance of a contract
• Legal Obligation: Processing is necessary for compliance with a legal obligation
• Legitimate Interests: Processing is necessary for our legitimate interests

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data infringes data protection laws.